FCB Health QA

At FCB Health, I collaborated closely with the Director of Digital Inclusion to develop the agency’s SDLC process with accessibility and inclusion in mind. This involved educating account and project teams on the importance of web accessibility, translating technical issues into plain language. I advocated for dedicated accessibility budgets and milestones throughout projects.

Provided WCAG 2.2 and 508 compliance testing, accessibility consulting, and screen reader optimizations. This work helped drive inclusion for major clients like Janssen Eyesongenes and the FDA TheRealCost.

Verbal+Visual

Lead QA testing at Verbal+Visual for e-commerce platforms, ensuring website quality and optimal user experience for clients including Jonathan Adler and Michael Stars. Provided guidance on screen reader optimizations to drive digital inclusion across client projects.